TODAY'S TOURBUS STOP(S): The Fab Five -- Weekly Computer Maintenance

Howdy, y'all, and greetings once again from the beautiful city of Irvine, California, an ornate mausoleum complex on the banks of the Yamuna river in northern India.

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On with the show ...

Practically every Wednesday night since the winter of 1997 your fearless bus driver has been an invited guest on the Steve and Johnnie Show on WGN Radio in Chicago (AM 720 on your radio dial or http://www.wgnradio.com/listen/ on the Net). Listeners call in with computer-related questions and I hem and haw and try to make up some sort of answer, all the time trying to hide the fact that I have absolutely NO CLUE as to what I'm talking about. It is actually quite humorous. Think of it as the blind leading the blind over a really big, 50,000-watt radio station. :)

Anyway, a few years ago, Steve, Johnnie, and I came up with what we call the "weekly fab five," the five things you should do every week to keep your computer running in tip-top shape. Here is what we have been recommending.

1. Update your Virus Definitions

Yes, I know you are getting sick and tired of me telling you to do this, but you'd be surprised at the number of people out there who have NEVER updated their virus definitions.

According to a recent report at TechTV,

Antivirus firm McAfee claims there are more than 58,000 virus threats currently in existence, and antivirus company Symantec estimates that 10 to 15 new viruses are discovered each day.

If Symantec's numbers are correct, between 3,650 and 5,475 brand new viruses were discovered in just the past year. Before you panic, though, there are two things to keep in mind:

1. Even though it sounds like there are a squillion viruses out
there, there are really only 250 or so viruses being passed from computer to computer. The rest exist only in the laboratories of evil virus scientists. :P

2. Many viruses are easy to detect and neutralize before they do
any damage, but only if you have an antivirus program using the latest virus definitions. Virus definitions help your antivirus program both recognize and (hopefully) destroy known viruses. What happens if you don't have the latest virus definitions? Well, your antivirus program may not be able to detect some of the newer viruses floating around the Net, putting your computer and files in danger.

Fortunately, updating your virus definitions is a snap. How do you do it? That depends on the antivirus program you use. Norton Antivirus has a "Live Update" button built into it; click on the button, and Norton automatically downloads and installs the latest virus definitions from Net. McAfee VirusScan has a similar update function (go to File --> Update VirusScan).

If you are unsure of how to update your virus definitions, visit the Web site of your antivirus software manufacturer and look for their "download," "update," or "technical support" section. And if you are on AOL, you can find the latest definitions for most antivirus programs at keyword: virus.

Do Mac users have to update their virus definitions every week? The answer is an emphatic YES! While there are certainly more PC viruses than Mac viruses, the possibility of new Mac viruses, while slight, is still greater than zero. And the possibility of future, cross- platform viruses (viruses that infect both PCs and Macs) is also quite real. Better safe than sorry.

By the way, if you want to know more about what viruses are, how they spread, and how to avoid them in the first place, that TechTV article I mentioned earlier is a *GREAT* place to start. Its URL is

http://www.techtv.com/cybercrime/viruses/story/0,23008,3362572,00.html .

So, the first thing we should do every week is update our virus definitions. The second thing we should do is ...

2. Run Windows Update/Software Update

Okay, I'll admit that running Windows Update or Apple's Software Update once a week is overkill. Sue me. :P

Windows is aptly named because it is full of holes. There are several, inadvertent 'open doors' (or 'security holes') in the Windows operating system that *COULD* conceivably make your computer vulnerable to outside attack. In specific, a mean-spirited hacker *COULD* 'walk through' one of these open doors on your Windows PC and read any file on your computer, delete specific files or programs, or even completely erase your hard drive. In fact, we talked about three such holes in my 21 December 2001 post at

http://listserv.aol.com/cgi-bin/wa?A2=ind0112C&L=tourbus&P=R141 .

When the folks at Microsoft discover a security hole, they usually release a software patch to close it. Without the patch -- and there are MANY -- your computer may be open to outside attack.

Fortunately, like updating your virus definitions, downloading these patches couldn't be simpler. Built into every PC since Windows 98 and into every version of Microsoft's Internet Explorer since version 4.0 is something called "Windows Update." Windows Update is an
easy-to-use tool that helps you ensure that your PC is running the absolute latest Microsoft software patches and drivers.

Here is how to use Windows Update to download all of the security patches Microsoft has released since your PC was made:

1. Connect (or logon) to the Internet.

2. If you have Windows 98 or later, launch Windows Update by
going to Start --> Settings --> Windows Update. You can also launch Windows Update by going to Tools --> Windows Update in Internet Explorer 4, 5, or 6. Either way will connect you to Microsoft's Windows Update page [ http://windowsupdate.microsoft.com/ ].

By the way, if you don't have Internet Explorer 4 or later, Microsoft's Windows Update page will automatically talk you through the process of downloading and installing the latest version of Internet Explorer.

3. On the top left-hand side of the Windows Update page, click
on the "Product Updates" link (it is the one with the hand and the red asterisk).

4. A pop-up window will appear, telling you to wait while your
computer DOESN'T send any information to Microsoft (well, that's what it says!).

5. Eventually, you'll see a page that says "Select Software."
When Microsoft releases an essential update or patch to close a security hole in Windows, they put it in this page's "Critical Updates" section along with a bunch of other stuff that you really don't need. For now, just pay attention to this page's Critical Updates section. Select (or click on) EVERYTHING in the Critical Updates section -- you need *ALL* of the critical updates -- and then click on the big, gray "Download" arrow in the top right hand corner of the page.

6. Follow the on-screen prompts. That's it! :)

If you have never run Windows Update before, expect to see more than one critical update ... and expect the download to take just a little longer than the gestation period of an Asian elephant. Once you have downloaded all of the Critical Updates, though, you probably won't see more than one or two new Critical Updates each month.

By the way, if Windows Update doesn't work for you, you can download *most* of Microsoft's Windows Updates -- for Windows 95 all the way up to Windows 2000 (but not, oddly, for XP) -- at

http://corporate.windowsupdate.microsoft.com/ .

The Mac OS has its own version of Windows Update called "Software Update." You can find it at Apple Menu --> Control Panels --> Software Update (I think). Click on "Update Now" and follow the on- screen prompts. Chances are you'll only see new updates from time to time.

Okay, two down, three to go. The next thing we should do every week is ...

3. Run ScanDisk/DiskFirstAid

ScanDisk is a built-in tool from Microsoft that scans and, in most cases, repairs errors on your hard drive. These errors usually occur when your computer crashes and has to be restarted.

The technical explanation is that

Your files are stored on your hard drive in data groups called "clusters", sometimes these clusters can become "cross linked" with other clusters belonging to other files, or they can simply become "lost" from the rest of its fellow clusters.

When you run scan disk the utility saves the "lost" file fragments into new files that you can view called "check" files (*.chk). It also repairs cross-linked clusters by making a copy and pairing it to two separate families (the original and the cross linked one).

[ http://pchelp.ncms.org/HelpDocs/Scan_Defrag/Scan_Defrag.htm ]

In other words, ScanDisk makes your computer a little happier and a heck of a lot more stable. :)

To run Scan Disk, just go to Start --> Programs --> Accessories --> System Tools --> ScanDisk. If you have Norton Utilities or Norton System Works, use Norton Disk Doctor instead of Microsoft's ScanDisk. Disk Doctor is a little more thorough.

For Mac users, Apple offers something called DiskFirstAid. To run DiskFirstAid on your Mac, double-click on the DiskFirstAid icon in your utilities folder. And, like the PC, if you have Norton Utilities on your Mac, use Norton Disk Doctor instead of Apple's DiskFirstAid. Disk Doctor is a little more thorough.

The next stop on our weekly hit parade is ...

4. Run Defrag

ScanDisk stabilizes your computer. A disk defragmenter speeds up your computer. According to our friends at WhatIs.com (the best technical glossary on the Net, and one of my top 21 Web resources),

When a file is too large to store in a single location on a hard disk, it is stored on the disk in discontiguous (not adjacent) parts or fragments. This fragmentation is "invisible" to the user; however. The locations of the fragments are kept track of by the system. Over time, disk access time can be slowed by fragmentation since each fragmented file is likely to require multiple drive head repositionings and accesses. (There's nothing you can do to prevent fragmentation, by the way.)

A disk defragmenter is a utility that rearranges your fragmented files and the free space on your computer so that files are stored in contiguous units and free space is consolidated in one contiguous block. This also improves access time to files that are now contiguous.

To run Window's built-in Disk Defragmenter program, go to Start --> Programs --> Accessories --> System Tools --> Disk Defragmenter. If you have Norton Utilities or Norton System Works, use Norton Speed Disk instead of Microsoft's Disk Defragmenter. Speed Disk is a HECK OF A LOT more thorough.

The last time I checked, Mac's didn't come with a built-in disk defragmenter. Don't pout, though -- Norton Speed Disk (in Norton Utilities ) works wonderfully on a Mac, and I seem to remember that Alsoft makes a pretty good Mac defrag program called "DiskWarrior."

So, we've updated our virus definitions, downloaded and installed the latest critical updates, made our computers more stable by running ScanDisk or Disk Doctor, and made our computers a little faster by running a disk defragmenter. The last thing we need to do every week is ...

5. Backup Your Data

Here is a frightening thought: imagine what would happen if your computer just up and stopped working. All of your programs, all of your emails, all of the pictures and files you have downloaded from the Net ... gone. How would you react? Heck, how would you SURVIVE?

In the world of computing, you either have a disaster recovery plan or you don't. Fortunately, backing up your critical data is no harder than downloading new virus definitions or running a disk defragmenter.

Well, maybe it is a *LITTLE* harder. :P

Fortunately, if you have a PC, Fred Langa has written a *WONDERFUL*, 12 step article titled "Fast, Easy Backups For Win98 / ME / NT / 2K /
XP" at

http://www.langa.com/backups/backups.htm .

This article tells you everything you could possibly want to know about how (and why) to back up a PC. Read it. Live it. Love it. :)

For information on how to backup a Mac, check out

http://www.doctormac.net/Questions/backup.html .

So, that's it. Update your virus definitions, run Windows Update (or the Mac equivalent), run ScanDisk, run a disk defragmenter, and backup your data. Do these five things in order ... each and every week ... and both you and your computer will be a heck of a lot happier. :)

Have a safe and happy weekend, and I'll see ya' on Thursday-ish. :P

TODAY'S SOUTHERN WORD OF THE WEEK

LAY-UFT (noun, verb, or adjective). Not right. :P Usage: "Ellie may done lay-uft me after the trailer started leanin to the lay-uft!"

[Special thanks to Cindy Vela for today's wurd]

You can find all of the old Southern Words of the day at http://netsquirrel.com/crispen/word.html

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